Barrierefreies Bezahlen als Erfolgsgarant: Zufriedene Kunden tanken häufiger und geben auch mehr Geld aus. Foto: CCV

eMove360° Europe exhibitor CCV: Barrier-free payment as a guarantee of success for EV charging stations

The new charging station ordinance passed by the Federal Council in 2021 poses new challenges for petrol station operators. After all, they have to ensure that all debit and credit cards are accepted as far as possible, because word has spread that a lack of range and different payment methods depending on the city and filling station operator are among the main obstacles when it comes to putting e-mobility on the road. In the coming years, the focus will therefore be on building a nationwide network of fast-charging stations. Payment must also keep pace with this expansion. The charging stations currently available do not meet these requirements because they do not work with a classic credit card terminal. Depending on the location and the charging station operator, there are two different payment systems: With the first, e-drivers register via an app, then scan the QR code at charging stations to start the charging and payment process. The second payment method is based on Mifare cards, which work on the basis of NFC technology. What all previous payment methods have in common is that they are closed charging points, so-called close loops.

Operators can take advantage of new opportunities – and profit twice

From July 2023, the new charging point ordinance will come into force from the German Federal Council. Then all newly installed public charging stations will have to accept debit and credit cards. With this legislation, Germany will be the first country to take action and expand the existing close loops with barrier-free open loops. -CCV, with its experience in payment solutions and transaction processing, has been active as a particle accelerator of e-mobility for almost 10 years and provides closed loop systems in addition to open loop systems on request. So for operators, less changes than one might think, after all, the concept of card payment is already established in shops. This offers security for customers, because they can also pay for the electricity they have filled up at every charging station 24/7. Operators even benefit twice: if language barriers of foreign e-drivers with the app or the matching Mifare card are an obstacle, payment shifts to the filling station. For operators, this means more customers and more turnover. Satisfied customers fill up more often and spend more money. With the help of intelligent data, operators will be able to save costs in the future, better assess current occupancy situations and – last but not least – optimise their business through usage information on customer behaviour.

CCV is an exhibitor at eMove360° Europe 2022 – 6th International Trade Fair for Mobility 4.0 electric-networked-autonomous, which takes place from 5 to 7 October at Messe Berlin. CCV is in Hub 27, Stand 701

 

 

 

 

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21.09.2022   |  

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